Professional Services

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MarshallGIS specializes in services for Esri GIS technologies and integrating GIS with activity based systems like Infor/Hansen, Lucity, and IBM Maximo.  MarshallGIS has a highly skilled services team dedicated to making our customer’s GIS deployment and integration with existing systems successful through the following services:

• Strategic Planning
• Business Analysis
• Data Services
• Solution Development
• Implementation Methodologies
• Education/Training/Technology Transfer

 

Strategic Planning

MarshallGIS has a long history of providing high-level GIS Strategic Planning services to state, county, and municipal governments, as well as utilities. These services are of value when an agency has a need for integration of GIS and their EAM (Hansen, Lucity, or Maximo) technologies across one or more departments, has new GIS initiatives they are considering, or need GIS data development.  MarshallGIS will provide a high-level review of strategic business objectives and assessment of its major geographic and enterprise business system investments.  Typically we focus on what needs to be built and maintained across separate departmental operations to create improved asset and work activity management.

Business Analysis

An agency often becomes more efficient and adopts significantly different workflows when automating their GIS map and work activity data. To ensure that our clients are successful implementing these technologies, MarshallGIS provides requirements, business processes, and best practices consulting. We follow a standard methodology for identifying business requirements and developing workflows with formats that are easy for our clients to use and understand. Often our workflows and requirements include data and work activities housed in Hansen, Maximo, or Lucity and GIS, incorporating both systems as part of one workflow. Parcel, asset, and addressing GIS data are often utilized in EAM based workflows. A clear definition of requirements and data workflows ensures that our clients understand and will be satisfied with the final results.

Data Services

A key part of GIS and EAM (Hansen, Lucity, or Maximo) integration services includes data assessment, design, migration planning, quality control, and go-live planning. Data services are a critical component of a successful GIS/EAM integration. This work involves evaluating the data used in the EAM and in GIS to create data improvement and data maintenance plans so that the systems remain synchronized. We provide clarity and achieve buy-in, oftentimes across agency departments, identifying who owns and updates data, and how these changes are reflected across the organization.

Software Solution Development

For agencies that need to streamline their workflows and better utilize their enterprise data, MarshallGIS provides custom software solutions to meet their business needs.  Sometimes these services involve improving and extending in-house solutions built by the agency, and sometimes they include new custom solutions built entirely by MarshallGIS. Our solutions typically focus on one of three possible “platforms”: web-based viewing tools, desktop mapping tools for “super users”, and field solutions.

Implementation Methodologies

MarshallGIS has been implementing GIS-based and EAM software solutions since 1994, and has developed a standardized method for deploying solutions in large and small enterprises. Our standardized method involves: the use of detailed check-lists, agenda templates customized for each phase of implementation, software installation, configuration, testing, and go-live. Throughout the process we develop associated collateral to document each step of the implementation so our clients have a complete record of what has been done on their systems.

Technology Transfer

Since 1994, MarshallGIS has provided numerous technology transfer programs, including certified Esri classes, custom Enterprise GIS Management workshops and GIS/EAM solution training.  Many of these programs involved detailed training around the implementation of one or more software solutions. Our technology transfer is customized for the different types of users that are part of a successful GIS and EAM (Hansen, Lucity, or Maximo) integrated system. This sometimes includes management seminars, GIS training for Esri “super users”, and more introductory training for field users or front desk users.