The
City of Vancouver Water Department faced a challenge. They wanted to track
and record field activities to meet regulatory and GASB34 requirements
and provide quality up-to-date maps and data for field operations. At
the same time, they also needed to keep costs down, use existing infrastructure,
and get a return on investment within six months.
Vancouver used a paper-based business process that made it difficult to
track work performed on their assets in the field. With a growing city
and higher demands on staff, it was also difficult to provide field users
with up-to-date maps and keep up with the back log of paper forms waiting
for entry into the system.
Vancouver selected Marshall's GeoResults Mobile for their mobile GIS software.
GeoResults Mobile allows field users to retrieve, update work orders,
and service requests in the field. GeoResults Mobile also provides a visual
display of their activities on the map and their current location with
GPS integration.
"For us, Marshall was the solution (that met our needs). They have
supplied continued software support and development with our software
upgrade paths and have created customizations to provide a seamless interface
for our users. Having a partner like Marshall has been a compliment to
our vision of a mobile solution that would suit our needs today and be
ready for the challenges of tomorrow," said Steve Furno, Engineering
Specialist, Support Systems - Water System Planning and Design for the
City of Vancouver.
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