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The City of Vancouver Water Department faced a challenge. They wanted to track and record field activities to meet regulatory and GASB34 requirements and provide quality up-to-date maps and data for field operations. At the same time, they also needed to keep costs down, use existing infrastructure, and get a return on investment within six months.

Vancouver used a paper-based business process that made it difficult to track work performed on their assets in the field. With a growing city and higher demands on staff, it was also difficult to provide field users with up-to-date maps and keep up with the back log of paper forms waiting for entry into the system.

Vancouver selected Marshall's GeoResults Mobile for their mobile GIS software. GeoResults Mobile allows field users to retrieve, update work orders, and service requests in the field. GeoResults Mobile also provides a visual display of their activities on the map and their current location with GPS integration.

"For us, Marshall was the solution (that met our needs). They have supplied continued software support and development with our software upgrade paths and have created customizations to provide a seamless interface for our users. Having a partner like Marshall has been a compliment to our vision of a mobile solution that would suit our needs today and be ready for the challenges of tomorrow," said Steve Furno, Engineering Specialist, Support Systems - Water System Planning and Design for the City of Vancouver.

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